To make your visit an enjoyable experience, our Customer Service team make sure that we offer a wide range of facilities for all, from families with young children to people with disabilities.

For further details or to make an enquiry through our Customer Service Centre, please call 0113 2291234.

Young Shoppers

We love to see happy families making the most of their time together at White Rose, and we support a variety of initiatives to make life easier and more enjoyable for parents and children.

We’re delighted to have been voted Best Shopping Centre 2013 in an awards scheme set up by leading UK nursery retailer Mamas and Papas to recognize the most family-friendly destinations and attractions in Yorkshire. The scheme is backed up by ‘Mum and Dad’s The Word’, a free local guide by Mamas and Papas packed with information on the best family eateries, days out and attractions in the region.

Child Friendly Leeds

We’re proud to be a partner in Child Friendly Leeds – in fact we want Leeds to be the best place to grow up in the whole of the UK! That’s why we’re working together with other businesses, voluntary organizations, schools, families and individuals to make Leeds a more child friendly city.

Mini Shoppers

Every pre-schooler wants to ride round the centre in one of our cute little cars – and let’s be honest, they put a smile on the grown-ups’ faces too! Suitable for kids aged 18 months to 5 years (at their parent’s/guardian’s discretion), each Mini Shopper costs £3 per hour or £5 for two hours, and can be hired from our Customer Service Centre.

Baby Changing Rooms

When they go, you gotta go, so you’ll be pleased to hear our baby changing rooms are easily accessible from the North and South Malls and the balcony! Those on the South Mall and the balcony have compact feeding areas. You’ll find microwaves for bottle warming on the balcony.

Child Friendly Car Parking

You’ll find spaces for parents with kids marked with green bays in Car Parks 1 & 2. 

Quiet Room

We provide a Quiet Room for all who wish to use it for contemplation, prayer and reflection. Our shiny new room is located at the top of the escalator near Argos and New Look and is open during normal centre opening hours.

Wi-Fi

To help you stay connected at all times, we offer free Wi-Fi across the centre using The Cloud. When you're in the centre, you'll find the network in your device's WiFi settings; simply select it, follow the on-screen instructions, and you'll be able to enjoy free internet access at White Rose time and time again.