Priority Access for Vulnerable/Disabled Guests
All of the centre’s main entrances at White Rose are operational. Our social distancing champions will be located near these entrances, throughout the malls, and also at our Customer Services Desk. They will assist any visitors who identify themselves. You may also call ahead of your visit on 0113 229 1234 to discuss any concerns or questions.
The shop entrances are also open to visitors. Please note that the Primark entrance in Car Park 2 is being used to socially distance its queue and is the store's main entrance.
Disabled Car Parking Spaces
White Rose continues to offer blue badge bays for guests in each of our car parks.
Disabled Toilets and Changing Places Facility
The disabled toilets and Changing Places facility of toilets are open as normal, including to those whose disabilities are not clearly visible. Additional cleaning measures are in place by our trained Cleaning Operatives.
White Rose offers Manual Wheelchair hire free of charge from our Guest Service Desk during full centre opening times. Guest Service is situated next door to New look at the bottom of the escalators from Car Park 6.
Booking in advance is highly recommended – please call 0113 2291234 and a member of the Guest Service team will be happy assist.
Lift access has been prioritised for those in wheelchairs and families with pushchairs.
Selective seating is available throughout the centre and is subject to social distancing guidelines.
Hidden Disabilities Sunflower Lanyard
The Hidden Disabilties Sunflower is a discreet way for children and adults with hidden disabilities to show that they need a little more time, especially during this time when more queues are possible around the centre. White Rose supports this scheme and has lanyards available for free from the Customer Service Centre.
Many people on the autism spectrum have difficulty processing everyday sensory information, and we recognise that visiting a shopping centre can present a difficult environment to some. We have therefore introduced our new sensory toys for those who have forgotten their own toys or need some time out. These can be found at our Customer Service Centre, located near New Look and Car Park 6.