Accessible Car Parking Spaces
White Rose continues to offer blue badge bays for guests in each of our car parks.
Disabled Toilets and Changing Places Facility
The disabled toilets and Changing Places facility of toilets are open as normal, including to those whose disabilities are not clearly visible. Additional cleaning measures are in place by our trained Cleaning Operatives.
Four of our disabled toilets have been updated to include the correct Stoma Facilities (two are located near the Customer Service Centre, one is in the Food Court and the last one is located near M&S). Each toilet now includes wall hooks, a colostomy bag shelf, toilet door stickers, a wall mirror and the correct disposal facilities.
White Rose offers Manual Wheelchair hire for free of charge from our Shopmobility unit, operated by the William Merritt Centre. The unit is located above our Customer Services Desk on the South Mall, near the South East entrance doors (that lead to Car Parks 5 and 6).
Booking in advance is highly recommended. Click on Access & Mobility page for more details of the Shopmobility service or contact William Merritt on 0113 3508682.
Lift access has been prioritised for those in wheelchairs and families with pushchairs.
Selective seating is available throughout the centre and is subject to social distancing guidelines.
Hidden Disabilities Sunflower Lanyard
The Hidden Disabilties Sunflower is a discreet way for children and adults with hidden disabilities to show that they need a little more time, especially during this time when more queues are possible around the centre. White Rose supports this scheme and has lanyards available for free from the Customer Service Centre.
Many people on the autism spectrum have difficulty processing everyday sensory information, and we recognise that visiting a shopping centre can present a difficult environment to some. We have therefore introduced our new sensory toys for those who have forgotten their own toys or need some time out. These can be found at our Customer Service Centre, located near New Look and Car Park 6.