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Access & Mobility

Accessibility Services

From wider car parking spaces to audio and braille support in our lifts, we do our best to make sure that all of our visitors enjoy their time with us. To find out more about our accessibility and special features, visit the DisabledGo  or Euans Guide website.

Accessable Access Guide to White Rose Click Here

Autism Friendly Guide


Check out our Autism Friendly Guide HERE.


We would like to thank Specialist Autism Services for their support.


If mobility’s a problem when you’re shopping you can take advantage of our free Shopmobility service. It's managed from the brand new Ross Care Mobility Store and provides our visitors wtih free hire of an electric scooter, powered wheelchair or manual wheelchair. Opening hours fit in with those of the centre.

This is a popular free service so advance bookings are essential. For more information call on 0113 2778858 or call in next time you’re passing – it’s just through the entrance from Car Park 6 on the first floor.

Disability Confident


White Rose is certified to be a Disability Confident Committed Employer through the Disability Confident Committed scheme and is working towards ensuring that disabled people, and those with long term health conditions, have the opportunities to fulfil their potential and realise their aspirations. Find out more about the scheme here.

Changing Places 

Together with Leeds City Council, we're proud to have added to the development of a network of Changing Places facilities across the country with our very own facility here at White Rose.

Changing Places are toilet facilities for people with profound and multiple disibilities.Each one is fitted with specialist equipment such as a hoist and changing bench and provides enough space for up to 2 carers to assist the person with disability.


Our Changing Places facility is easily accessed from Car Park 6, or from inside the mall using the lift next to our Customer Services Centre, opposite Argos.

Forgotten your key? Don't worry - just ask at our Customer Services Centre where our friendly team will be happy to sign a key out for you.

For further information please visit the Changes Places website.

Find out more about Changing Places with James Glossop...