From wider car parking spaces to audio and braille support in our lifts, we do our best to make sure that all of our visitors enjoy their time with us. To find out more about our accessibility and special features, visit the Accessible or Euans Guide website.
From 10am-midday every Tuesday, we keep the noise down for those who prefer a calmer shopping environment without music, product demonstrations or mall activity.
If you need any help or assistance then you may also call ahead of your visit on 0113 229 1234 to discuss any concerns or questions. During your visit staff at our Customer Services Desk can assist any visitors who identify themselves.
Many people on the autism spectrum have difficulty processing everyday sensory information, and we recognise that visiting a shopping centre can present a difficult environment to some. We have therefore introduced our new sensory toys for those needing some time out and they can be found at our Customer Service Centre, near New Look and Car Park 6.
The Hidden Disabilties Sunflower is a discreet way for children and adults with hidden disabilities to show that they need a little more time.
In the UK, 1 in 5 people have a hidden disability. 80% of these people have a hidden disability. Find out more here.
White Rose supports this scheme and has lanyards available from the Customer Service Centre.
If mobility’s a problem when you’re shopping you can take advantage of our free Shopmobility service. It's managed from Ross Care Mobility Store and provides our visitors wtih free hire of an electric scooter, powered wheelchair or manual wheelchair. Please click here to check their opening times.
This is a popular free service so advance bookings are strongly recommended on 0113 2778858. Find Ross Care just through the entrance from Car Park 6.
White Rose is accredited as a Level 2 Disability Confident Committed Employer through the national Disability Confident Committed scheme and is working towards ensuring that disabled people, and those with long term health conditions, have the opportunities to fulfil their potential and realise their aspirations. Find out more about the scheme here.
Together with Leeds City Council, we're proud to have added to the development of a network of Changing Places facilities across the country with our very own facility here at White Rose.
Changing Places are toilet facilities for people with profound and multiple disibilities.Each one is fitted with specialist equipment such as a hoist and changing bench and provides enough space for up to 2 carers to assist the person with disability.
Our Changing Places facility is easily accessed from Car Park 6, or from inside the mall using the lift next to our Customer Services Centre, opposite Argos.
Forgotten your key? Don't worry - just ask at our Customer Services Centre where our friendly team will be happy to sign a key out for you.
For further information please visit the Changes Places website.
We're very excited to announce T34 Paralympic wheelchair racer Hannah Cockroft MBE as our Accessibility Ambassador.
Holding five Paralympic gold medals, as well as multiple world records and world championship titles, Hannah is a Halifax native who regularly shops at White Rose.
As Accessibility Ambassador, she’ll be working alongside the White Rose team to discuss, brainstorm and plan ways in which we can improve our accessibility even further.